Customer Service 866.433.7573 | Email | Free Catalog   

 
What our clients are saying
Initially reluctant to spend that much money before being able to see and touch it, but was very pleased when it arrived Bill R.
Bill R
I am very happy with your company. All my items are of extremely high quality. So much better than the retail stores in my area.
G D
A classy. professional website with service to match!
Helen E
Great products and service, I highly recommend this website.
G D
Exactly what I wanted. And at a fair price, thank you!
Constance G
Website could use more pictures of the products.
Joe K
Simply outstanding! Could not be better.
G D
Amazing....I love your products. It is worth paying shipping and duty from the US. What you see on your web site is what you get.
Carrie W
All products were of very high quality, arrived in excellent condition, were of the type and color expected, and delivered in a very timely manner. Would not hesitate to come back for more or recommend to others.
Fred P
I have had many questions on where I got my bag (not a lot of selection in area where I reside). I have referred people to your website. Great stuff!
Melissa H
I need a desk pad calendar to go on the nice desk pad. Most are too small in size.
Dr Ken S
The order went well from beginning to end.
Nancy B
I am very happy with both pieces I ordered from your company!
Janey S
Had to wait for some items that were out of stock.
Raul A
I wasn't told that the trays were on backorder. After having received the risers for the trays and not the trays, I called and then learned that they were on backorder. No problem, but it would have been nice to know.I kept looking for the trays.
Marsha H
This material will show rings caused by water glasses, etc set on the pad
Robert P
Very easy to order and great products!
Gaylord N
Very pleasant experience; from the salesperson to the product itself
Barbara B
Easy, user friendly and fast!
Ana G
Very surprised at the quality and timely shipment. Will definitely recommend.
Mary Ann N
The order came in sooner than I was expecting. Great service and great products!
Dennis B
This is a great place to do business with! The staff is very knowledgeable, friendly and easy to work with. All of the products offered are of superior quality and I highly recommend The Elegant Office to everyone.
Robert C F
Everything was excellent! I especially benefited from the personalized service on the phone that was at least 30 minutes on two occasions. I would definitely recommend your product!
Cindy M
I am very satisfied with my purchase. I will gladly recommend this company to all my friends and family. The service was GREAT!!! I will use this sight again. The shipping was super fast. the website is easy to use, my experience over all was simply Excellent. Thank You.
Patsy W
Personable customer service reps, high quality product at a great price. I will definitely be contacting the elegant office for all of my board room furnishing needs.
Rohit K
The Elegant Office provides good quality products at competitive prices. Much better quality than products offered by the big chain stores, and the shipping was quick. I recommend saving the drive and hassle of big chain stores and shopping on-line at the Elegant Office.
Deidre W
Products were as described and were of an excellent quality. The website was easy to navigate and the ordering process a breeze. Highly recommended.
Lisa H
Had some issues with first order but sales team worked quickly to resolve the issue and covered return shipping costs. Overall wonderful experience.
Caroline  A
Every aspect of this purchase was exceptional, just as my first one was. I would definitely use you again for writing-related products. And it helped that you sent a coupon. I wouldn't have thought to make the purchase without it.
Susan H
What we ordered was excellent quality and aesthetically beautiful. My husband loved it.
Eva R
The desk pad is very nice, but it is hard to write on a single sheet of paper, without something hard underneath, because of the softness of the leather.
Joseph T
My experience with your company has been excellent. That goes for the products, and the service. I would suggest though that this survey not have any default answers in the survey so as to make it more valuable to you. A selected positive answer is more real than a default positive answer. I will continue to recommend this company for its quality of products and service.
Micheal H
I think everything about your company is just GREAT.....I was buying a Christmas present last year and just have not had a need to visit you again.....so sorry as you have a great company and I wish you much success, as you indeed understand Customer Service! Regards Gene L.
Eugene L
All the products I have purchased from your company for myself and for gifts have been of excellent quality.
JoAnne V
You're wonderful to deal with! Thanks....m
Marie V
I was a last minute shopper, the Elegant Office had exactly what I was looking for and had it monogrammed and shipped in time for me to give it for Christmas. Excellent on all accounts!
Cheryl M
It is always a pleasure to shop The Elegant Office!
Theresa P
Easy to navigate website and I really like the product I purchased.
Janine S
This was my first purchase with Elegant Office and I was very pleased with the service. The item was originally on backorder and I made several calls to the company to check status, etc. All of my phone calls and e-mails were answered promptly and professionally. Excellent customer service!
Jennifer D
Service was wonderful and items were received very quickly!
Linda L
Ordering process on line was a bit complicated. I abandoned that and used phone line. You might work on web site ordering......
Jeff J
the sales rep who took my phone order was awesome! definately recommend in the future!
Kim H
Jay has been extremely helpful, courteous, and patient. Thank you for a great experience.
Donald A
I love the product, but the box that is was shipped in was torn!
Elizabeth H
Thank you John in assisting me as an overseas customer (Queensland, Australia), appreciate your timely communications and quick delivery. The products look beautiful on my desk. Have a Merry Christmas. Regards Kerry.
Jobey D
The first letter opener I ordered came damaged and your customer service could not have been better in getting a replacement out to me right away. Great service!
Andrea B
Wonderful service - excellent products!
Kathy C
The entire experience of buying on line with TEO was great. My questions were answered immediately and with expert advise and a great deal of friendliness. The product arrived extremely promptly and exactly as I had ordered. I would definitely purchase again if given the opportunity!
Lloy A
We intend to use Elegant Office in the future. The products you present are all of fine quality. The Customer Service is also excellent. My only complaint was the wait time of one month. (due to back order) Peyton H.
Peyton H
This set is a Christmas Gift, as I wrapped it, I thought it was excellent for the price and if he likes it, its a 10! Thank you for all your help in ordering.
Gyle M

Overall Rating
4.9 out of 5
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The Elegant Office is proud to announce our new product review system! All of our products are now open for actual customers to review our service and product quality. We invite all of our valued customers to leave feedback after a transaction with The Elegant Office.

We are committed to providing you with the best products and service at a fair price. Below you can find The Elegant Office’s overall rating based on actual customer responses.

We encourage you to contact us if we can ever be of assistance.

Your Sales Staff at

The Elegant Office.com
866.433.7573


How We Rate!

Website look/ease of use   4.7 out of 5 stars )
Accurate product(s) description?   ( 4.9 out of 5 stars )
Shipped in a timely manner?   (4.8 out of 5 stars )
Friendly customer service?   (4.9 out of 5 stars )
Overall experience?   (4.9 out of 5 stars )
How likely would you be to recommend TEO to a friend?   (4.9 out of 5 stars )
 
 
 
This was my first purchase from The Elegant Office. Found the web site by searching the Internet. Bought this product and am very satisfied with it. Good quality, looks great on my desk. Made in Taiwan, wish it was made in the USA, but still, I am happy with the purchase. Shipping was fine. No issues. Good experience. Hope this review helps others.
--- Tom S.
Rancho Cordova,Ca
 
I was very happy with the products and great customers service I received. Very helpful in guiding me through it all. Thanks,
--- Tina P.
Toronto,Ontario
 
Well done .. we will be back again.
--- Zaher H.
Springfield Gardens,Ny
 
1st time purchaser and very satisfied.
--- Steven H.
Doylestown,Pa
 
One of the best customer service experiences I have had. Jay was extraordinarily helpful and professional. I thought it would be difficult to find what I was looking for but the Elegant Office had a great selection. I really like the product I received.
--- Jane H.
New York,Ny
 
Melinda was outstanding!
--- Ken B.
Chagrin Falls,Oh
 
Shipping cost was high
--- Andrea T.
Newton,Nj
 
Quality product at a fair price.
--- Marc M.
Tyler,Tx
 
Customer Service FANTASTIC
--- Roxanne M.
Deerfield,Il
 
GREAT PRODUCT DELIVERED EXPEDITIOUSLY & WELL PACKED!!
--- Norma G.
Dallas,Tx
 
Great service, great item and fast delivery!
--- Christina F.
Sarasota,Fl
 
Jay is fantastic....very knowledgeable and expedient with my requests. Excellent customer service.
--- Sonia A.
Rapid City,Sd
 
Again the customer service given by Jay was Exceptional. Very helpful and friendly! Jay deserves a pat on the back for a job well done!! Thanks You Jay!! :)
--- Shannon W.
Roseville,Mn
 
Unable to use web site. Filled in all the details for the order, but could not send. had to resort to calling and ordering by phone.
--- Dale D.
Glenmont,Ny
 
I liked the product, and I hope you tell me when there are new products or sales,thanks.
--- Fatima Mohammed A.
Springfield Gardens,Ny
 
There was damage to a few of our product. The Elegant Office was very responsive and we received replacement merchandise in a very timely manner. Thank you for your excellent service.
--- Max T.
Ridgefield,Wa
 
Very nice quality. These were purchased for our board room and they go well with the furnishings.
--- Monique K.
Indianapolis,In
 
We are amazed with the products we received! The conference table pads and coasters are exactly what we were looking for. They look so professional and go well with our conference room. Thank you for the quick turnaround and wonderful customer service. Much appreciated!
--- Christina F.
Sarasota,Fl
 
we received excellent service from Jay, he went above and beyond to help us with product proofs, etc.
--- Aimee M.
Washington,Dc
 
Looks great on my desk!
--- Adrienne N.
Hewlett,Ny
 
We loved our desk mats & coasters. Wonderful addition to our new conference room. Thank you all so much. Great customer service!
--- Jamie W.
Albertville,Al
 
The service is superior. Amazing how quickly we received our desk pads. We love the product and would highly recommend them.
--- Victoria S.
Palm Harbor,Fl
 
Exemplary service and products of the highest, finest quality. I will continue to use theelegantoffice.com with pleasure for all of my refined office accessories.
--- Barnabas S.
Malvern,South Australia
 
Beautiful desk pad ... exactly what I expected.
--- Donna D.
Lubbock,Tx
 
I would order from this company again.
--- Beverly S.
Chesterfield,Mo
 
Blotter paper somewhat expensive, but I could not find it locally.
--- Melvyn W.
Blue Bell,Pa
 
I was thrilled to find this website and to locate a quality deskpad.
--- Carole-ann G.
Somers,Ct
 
Great experience. Wonderful products delivered very timely
--- William D.
Greensboro,Ga
 
I was concerned about shopping online for quality leather office accessories, but the products received exceeded all expectations. I outfitted our new executive offices and conference room with desk blotters, mouse pads, coasters and conference pads. Everyone is extremely pleased with the items. The quality is impressive. Everything arrived as promised and was beautifully packaged, so all leather goods were in perfect condition. Carrie B Madison, Wi
--- Carrie B.
Middleton,Wi
 
Have not received my credit on my account for the Credit Memo and returned product sent via ups. customer Rep was great. a very nice guy I am happy with the blotter I did get, colors were limited though. Joe
--- Joseph G.
Fort Smith,Ar
 
This company went above and beyond! Will definitely use TEO again, many times!
--- Lindsey L.
Fort Smith,Ar
 
Great products, great prices and great service.
--- Linda S.
Newport Beach,Ca
 
You have products that are far superior to anything else i have found available for sale . Your customer service is crazy good. My only disappointment is that I did not find your web site much sooner than I did. I wish your site was more publicized.
--- Thomas T.
Farmington,Ct
 
Beautiful. Without it my desk wouldn't be as elegant as it is. Quality, Quality, Quality!
--- Tommy M.
New River,Az
 
Will use you again. What do you pros recommend as the best way to trim blotter paper? Using scissors produced a very uneven edge.
--- James A.
Haverford,Pa
 
Very quality product! I'm very pleased with my purchase.
--- Tommy M.
New River,Az
 
Outstanding customer service.
--- Hugo O.
Chicago,Il
 
Products are very high quality and shipping was just about instantaneous. thank you!
--- Debra L.
Holliston,Ma
 
More definitive shipping information would be a benefit. Product arrived in a timely manner but I was unable to track the shipment!
--- Barry H.
Davisburg,Mi
 
I've ordered nameplates and an entire office desk set. I love the look and quality of every product. It's been over 6 months since my last purchase and the products are still as beautiful as they were when they were first purchased. My brief encounter with customer service was a very pleasant experience. My only suggestion would be to improve the website. Otherwise, every part of the experience was great, and I recommend this store to others all the time.
--- Steve M.
Apex,Nc
 
My CS person was Jay and he was great. He knew his products and offered helpful options to my purchase. In an age of lowering your expectations, TEO exceeded my expectations with service, quality and delivery. We will purchase more products.
--- Tom B.
Lawrenceville,Ga
 
Excellent quality and awesome customer service
--- Carol B.
Ridgecrest,Ca
 
The items were delivered quickly and on time as I expected. My purchase with elegant office was a satisfactory one. The items were much more beautiful and elegant than I anticipated and seems to be of great quality, and I know it will give the classy look that I want. I will definitely buy from elegant office again in the future!
--- Avion S.
Edina,Mn
 
Very satisfied with the product.
--- Susan P.
New York,Ny
 
Jay in Customer Service was amazing...had 2 small flaws in the blotter, and he was so speedy and helpful in the return instructions and a replacement is on its way. WILL DEF. do more business with you! Beautiful product overall!
--- Bettsie B.
Providence,Ri
 
The collection is absolutely beautiful. The leather is gorgeous and very elegant looking.
--- Rita C.
San Diego,Ca
 
Count me as one satisfied customer.
--- David C.
Norwalk,Ct
 
The product was exactly what I wanted, and the I was very pleased with how quickly I received my order. And the young man taking my order was so helpful in making suggestions. I will absolutely return, and suggest your website to friends.
--- Janice P.
Saint Ann,Mo
 
I cant say enough about the personal attention I received from the staff while placing my order. It was professional, informative, timely and a welcomed change from just about all dealings I have had with product/service companies over the last several years. This team apparently knows the definition of customer service and knows how to implement it. Keep up the good work.
--- Clyde T.
Houston,Tx
 
Thank You
--- Judy H.
Avondale,La
 
 
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